Audience

This book is designed for people who make organizational, strategic and investment decisions.  You do not need to understand the details of social media tools and methods.  Typically these are VPs, CEO, CFO, and General managers at firms who have several product lines, and complex needs in competitive environments.  

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Key Takeaways

  • How the structure and usage of social media by consumers allows a new paradigm for strategy
  • How social media listening becomes Social Media Sensing when linked to strategic objectives
  • How Social Media Sensing reduces cycle time to enable agility
  • Key questions to ask internally that link your current situation to competitive possibilities using social media
  • How process deficiencies can be alleviated with new forms of intelligence gathering

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